Hi all, we are repeatedly having audio feedback issues with a number of presenters lately. I was wondering if anyone else is having the same issues? Our presenters always use the webcam, option for audio, and we have trialed both with and without headsets but are still receiving the same feedback issues with a different range of presenters in different countries or states. This never seemed to be an issue before but occurs in almost all of our sessions and recordings now.
We always test the audio and set up prior to the sessions and on many occasions the test has been without issues, then the live session, with the same set up, is a different story.
It’s even happened when we’ve had ON24 Support on the session with us, but no solution or explanation has yet been found. Has anyone else had similar ongoing issues?